Terms of Use

1. Eligibility and accounts

You must be at least 16 years old, or the age of digital consent in your country, to use the Service. If you use the Service on behalf of an institution, you confirm that you are authorised to accept these Terms for it.

You can sign in with a third-party identity provider such as Google. You are responsible for activity under your account and for keeping your sign-in credentials secure. Tell us promptly at support@scichat.ai if you suspect unauthorised use.

2. The Service

SciChat.ai helps researchers create scientific illustrations, flowcharts, data plots and related assets using AI models, code execution and editing tools. Features, models and limits may change as we improve the Service.

Some features rely on third-party AI model providers. Their availability, speed and output quality may vary, and we may switch providers to keep the Service running.

3. Your content

You keep all rights you hold in the text, files, data, images and other material you submit ("Inputs"). Subject to these Terms and applicable law, you own the figures, scripts and other results the Service generates for you ("Outputs"), and you may use them for any lawful purpose permitted by your plan.

You grant us a limited, worldwide, non-exclusive licence to host, process, transmit and display your Inputs and Outputs only as needed to operate, secure and improve the Service for you. We do not use your Inputs or Outputs to train our own AI models.

You confirm that you have the rights needed to submit your Inputs and that they do not infringe anyone else's rights or contain data you are not permitted to share, including personal health data of identifiable individuals.

4. AI-generated output and scientific accuracy

AI output can be inaccurate, incomplete or similar to content produced for other users. You are responsible for reviewing every Output for scientific accuracy, correct labelling and fitness for your purpose before you use or publish it.

Many journals, funders and institutions have rules on AI-assisted figures. You are responsible for complying with those rules, including any required disclosure of AI use. Outputs must not be used to fabricate, falsify or misrepresent research data or results.

5. Acceptable use

You must not use the Service to: break the law or infringe intellectual property, privacy or other rights; create content that is defamatory, harassing, sexually explicit involving minors, or that promotes violence; create deceptive material, including fabricated experimental images or data; attempt to access other users' data or our systems without permission; reverse engineer, scrape or overload the Service; or resell the Service or its Outputs as a stand-alone stock-image or AI-generation service.

We may remove content or suspend accounts that breach these rules.

6. Plans, credits and payments

Generations use credits. Each plan includes a monthly credit allowance that resets at the start of each billing month; unused plan credits do not carry over. Credit packs are one-time purchases and do not expire while your account remains active. The current credit cost of each action is shown on our pricing page.

Paid plans renew automatically at the end of each billing period until cancelled. You can cancel at any time; your plan and remaining credits stay available until the end of the current period. Prices are in US dollars and exclude applicable taxes unless stated otherwise. Payments are handled by our payment processor.

Credits used by a failed generation are refunded automatically. Except where required by law, payments are non-refundable once credits from that payment have been used. If you believe you were charged in error, contact support@scichat.ai within 30 days.

We may change prices or credit costs with notice. Changes apply from your next billing period.

7. Publication authorization certificates

Eligible plans can issue certificates that record when and with which plan a specific figure file was created, bound to that file by a cryptographic fingerprint. A certificate is a record of origin. It is not a registration of copyright and does not replace the review or disclosure requirements of any publisher.

8. Our intellectual property

The Service, including its software, design, templates, skills and branding, is owned by SciChat.ai and its licensors. Except for your Outputs, these Terms do not grant you any rights in the Service other than the right to use it as described here.

9. Suspension and termination

You may stop using the Service and delete your account at any time. We may suspend or terminate access if you breach these Terms, if required by law, or to protect the Service or other users. Sections that by their nature should survive termination will survive.

10. Disclaimers

The Service is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement, and we do not guarantee that the Service will be uninterrupted or error-free.

11. Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, data, publications or opportunities. Our total liability for any claim relating to the Service is limited to the amount you paid us in the 12 months before the claim, or US$50 if greater.

12. Changes to these Terms

We may update these Terms from time to time. If a change is material, we will notify you on the Service or by email before it takes effect. Continuing to use the Service after the effective date means you accept the updated Terms.

13. Contact

Questions about these Terms: support@scichat.ai.